{"id":1050,"date":"2023-06-19T18:07:10","date_gmt":"2023-06-19T08:07:10","guid":{"rendered":"https:\/\/daxcel.com.au\/?p=1050"},"modified":"2023-06-19T18:07:10","modified_gmt":"2023-06-19T08:07:10","slug":"protecting-business-relationships-in-a-time-of-crisis","status":"publish","type":"post","link":"https:\/\/daxcel.com.au\/protecting-business-relationships-in-a-time-of-crisis\/","title":{"rendered":"Protecting business relationships in a time of crisis"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/daxcel.com.au\/wp-content\/uploads\/2023\/03\/49KeFjuLYA47JkYhhezuPL-toa-heftiba-_UIVmIBB3JU-unsplash-1024x683.jpg\" alt=\"\" class=\"wp-image-1051\" srcset=\"https:\/\/daxcel.com.au\/wp-content\/uploads\/2023\/03\/49KeFjuLYA47JkYhhezuPL-toa-heftiba-_UIVmIBB3JU-unsplash-1024x683.jpg 1024w, https:\/\/daxcel.com.au\/wp-content\/uploads\/2023\/03\/49KeFjuLYA47JkYhhezuPL-toa-heftiba-_UIVmIBB3JU-unsplash-300x200.jpg 300w, https:\/\/daxcel.com.au\/wp-content\/uploads\/2023\/03\/49KeFjuLYA47JkYhhezuPL-toa-heftiba-_UIVmIBB3JU-unsplash-768x512.jpg 768w, https:\/\/daxcel.com.au\/wp-content\/uploads\/2023\/03\/49KeFjuLYA47JkYhhezuPL-toa-heftiba-_UIVmIBB3JU-unsplash.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Strong relationships with clients, staff, suppliers and other businesses are key to surviving the current crisis. Need help? Get in touch.<\/figcaption><\/figure>\n\n\n\n<p>Strong relationships with clients, customers, suppliers and staff are a key part of business success. But in a crisis, it\u2019s easy to focus on your own issues and neglect those important connections.<\/p>\n\n\n\n<p>Here\u2019s how to stay connected during difficult times \u2013 because you won\u2019t get through without strong relationships and ongoing support.<\/p>\n\n\n\n<p><strong>Communication and contact<\/strong><\/p>\n\n\n\n<p>Transparency goes a long way in a crisis, so keep the lines of communication open.<\/p>\n\n\n\n<ul>\n<li>Let customers know about delays, changes to opening hours or any other issues as soon as possible.<\/li>\n\n\n\n<li>Make sure your staff are updated about any changes or concerns before they hear about it in the media.<\/li>\n\n\n\n<li>Stay active on social media or through email, so your customers know you\u2019re still around.<\/li>\n\n\n\n<li>Talk to suppliers as soon as possible if you are unable to make a payment.<\/li>\n<\/ul>\n\n\n\n<p><strong>Flexibility and understanding<\/strong><\/p>\n\n\n\n<ul>\n<li>Relax payment policies for customers struggling to pay bills \u2013 think about accepting payments in instalments or via credit card<\/li>\n\n\n\n<li>Be understanding if staff are struggling as well\u2013 loosen dress code rules, let staff work from home, and push back deadlines where possible.<\/li>\n\n\n\n<li>Move your business online, offer at-home services or delivery, and offer discount codes or vouchers to spend when the crisis is over.<\/li>\n<\/ul>\n\n\n\n<p><strong>Help and support<\/strong><\/p>\n\n\n\n<ul>\n<li>Reach out to the wider business community to find ways to help others.<\/li>\n\n\n\n<li>Ask staff how they\u2019re dealing with the crisis and give them space to talk about it.<\/li>\n\n\n\n<li>Support your community with donations or time if you can.<\/li>\n<\/ul>\n\n\n\n<p>Struggling to maintain connections and keep your business moving during the current crisis? Talk to us early, we are here to help.<\/p>\n\n\n\n<p>Get in touch for expert support and practical advice from our accounting team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Strong relationships with clients, customers, suppliers and staff are a key part of business success. But in a crisis, it\u2019s easy to focus on your own issues and neglect those important connections. Here\u2019s how to stay connected during difficult times \u2013 because you won\u2019t get through without strong relationships and ongoing support. Communication and contact [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/posts\/1050"}],"collection":[{"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/comments?post=1050"}],"version-history":[{"count":1,"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/posts\/1050\/revisions"}],"predecessor-version":[{"id":1052,"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/posts\/1050\/revisions\/1052"}],"wp:attachment":[{"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/media?parent=1050"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/categories?post=1050"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/daxcel.com.au\/wp-json\/wp\/v2\/tags?post=1050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}